Information
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Yes, we deliver. In fact, at this time we insist on delivering orders, so we can guarantee quality upon receipt. A $25 Delivery Fee is included in all sales for locations within 45 minutes of Duvall. For extremely large orders, or event locations outside of our typical delivery range, an increase to the initial charge will be made, once details have been finalized.
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Please plan on submitting the contact form at least 3 weeks prior to your event. However, if you anticipate a larger order, the sooner you reach out the better. We can hold dates up to a year in advance.
In the Contact Form, please be sure to include the date you need to receive delivery of your order, and about how many people you need to serve, and any themes or specific design requests.
All Contact Form submissions will result in a personal reply to schedule a free Order Consultation, which can be held either in person or remote. This is to confirm details, go over any questions, and finalize contracts and invoicing.
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Our recipes use the highest quality ingredients, and fresh fruit, butter, dairy and eggs. We only use Washington grown fruit, and all of our preserves are made in-house.
All items are produced in a facility that handles tree nuts (almonds, pecans, and pistachios), peanuts, wheat, and dairy.
All of our tart crust is a traditional Pate Sablee, which includes almond flour. Frangipane is also made with almond flour.
At this time we do not have any gluten-free offerings.
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Deposits - All catering orders require a 50% deposit, at time of Consultation & Contract, and the remaining balance is due upon receipt at the time of delivery. All of the deposit is attributed to the order total.
Contracts - All timely catering orders with an order total in excess of $150 require a contract.
Change Orders - In the event that you need to change part of your original order, all changes must be requested, approved, and finalized no later than 14 calendar days before your event date.
Cancelations - Life is crazy and things happen. However, we take our relationship with you seriously and plan for your event as if it were our own. Therefore, all cancelations must be made no later than 5pm 15 calendar days in advance of your event date. Timely cancellations receive a full refund of the deposit paid at contract. Cancelations made after 5pm 15 days before the event date waive the full deposit amount paid at contract.
Refunds - While we strive to always exceed your expectations, we understand things happen and we cannot make everyone happy. Refunds are granted for failures in quality and order errors only. Customer approval of the menu, with tastings as needed, waive the right to a refund for taste.
Disclaimers -
Colors will be matched as close as possible.
We are at the mercy of seasonally available ingredients and may make small substitutions accordingly.
If an order is picked up, it is considered "accepted" at that time.
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A Pop-Up event can be added to any catering order over $500, and includes the transportation, set-up and facilitation of our mobile bakery booth, complete with our sweet signature black and white awning.
The Pop-Up fee is $250 for a standard 4 hour rental. For booth rental in excess of 4 hours will incur additional charges on a case by case basis and should be discussed at the Consultation & Contract meeting.
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For help with how much to order, and how many people items will serve, please see our Serving & Ordering Guide. As event styles vary, this is just a starting place to help estimate. All details and quantities are confirmed during the Consultation & Contract meeting.